Thank you for choosing Kiunas. We want to ensure that you have a transparent understanding of our shipping processes. Please review our Shipping Policy below:
1. Order Processing:
- Order Cutoff Time: Our daily order cutoff time is at 5:00 PM . Orders placed after this time will be processed on the next business day.
- Order Handling Time: We aim to process and fulfill orders within 1-2 business days, excluding weekends and holidays. During peak seasons or promotions, handling times may be extended, and we appreciate your understanding.
2. Shipping Methods:
We offer various shipping methods during the checkout process. The transit time will depend on the shipping method selected.
3. Transit Time:
- Standard Shipping: Estimated delivery time for standard shipping is 2-3 business days from the date of shipment.
- Expedited Shipping: If you opt for expedited shipping during checkout, your order will typically be delivered within the specified timeframe associated with that method.
4. Tracking Information:
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your package.
5. International Shipping:
For international orders, shipping times may vary based on the destination and shipping method chosen during checkout. Please refer to the estimated delivery times provided during the checkout process.
6. Shipping Charges:
Shipping charges are calculated based on the weight of your order, the shipping method selected, and your location. You can view shipping costs during the checkout process before completing your purchase.
7. Address Accuracy:
It is the responsibility of the customer to provide accurate shipping information. Kiunas is not responsible for lost or delayed shipments due to incorrect addresses.
8. Contact Us:
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@kiunas.store or visit us at our physical address:
Kiunas
218 Covert St, Brooklyn, NY 11207, USA
9. Policy Updates:
We reserve the right to update our Shipping Policy. Please check this page periodically for any changes.
Thank you for choosing Kiunas. We appreciate your business, and our team is dedicated to ensuring a smooth and timely delivery of your order.